If you’re managing properties today, you know this industry doesn’t sit still for long (historically it’s a been a little different but it ain’t the same anymore. Technology, tenant expectations, and even regulations are evolving faster than ever. As we move through 2025, here are the 7 trends every property manager should be watching (and acting on).
1. AI Leasing Assistants
More managers are using AI chatbots to handle prospect questions, schedule tours, and even follow up automatically. It’s not just “big companies” anymore — even mid-sized buildings are adopting AI.
2. Self-Service Portals
Residents expect everything — payments, maintenance, notices — to be handled through a portal. No portal? You’re behind. Solutions like Payquad make setup simple, and the payoff is huge: higher tenant satisfaction and lower admin work.
3. Sustainability
From energy tracking to paperless leasing, green operations aren’t optional anymore. While there aren’t specific rebates for digital rent notices, there are incentives available for property owners who invest in energy-efficient upgrades, smart building technology, or new purpose-built rental developments.
4. Smart Building Technology
More properties are rolling out smart locks, thermostats, and building sensors — and integrating them into resident portals.
5. Flexible Lease Terms
Short-term and month-to-month leases are growing, especially in urban markets. Property managers are using CRM systems to manage these new workflows more efficiently.
6. Digital Payments Dominate
It’s rare today for a property NOT to offer digital payments or credit card rent payments. Paper cheques are gone.
7. Data-Driven Management
Owners are demanding more visibility into collections, vacancies, and revenue. CRM and reporting tools are no longer “nice-to-have” — they’re critical.
The future belongs to property managers who adapt quickly. And the right technology stack can make that a lot easier. Talk to us about how our tools can help or just to get some industry knowledge. We’re here to help.
